Privacy policy
Plain-English summary
We collect what's needed to take your order, ship it, and support you afterward — nothing more. We don't sell your data. Payments are handled by our payment processor, not stored by us.
The full policy
Who we are
ZINSETT ("we", "us", "our") operates zinsett.store, a family-run online shop for pet and home essentials. Questions about this policy or your data go to hello.zinsett@gmail.com; we reply within 24 hours.
Information we collect
- Contact and order information you give us at checkout: name, email, shipping/billing address, phone number, and order details.
- Payment information, handled directly by our payment processor and Shopify's checkout — we don't store your full card number.
- Device and usage data collected automatically through cookies and similar technologies: browser type, pages viewed, referring site, and approximate location, gathered to run the store and understand traffic.
- Information you provide voluntarily, such as messages to our support email or a newsletter signup.
How we use it
- To process, ship, and support your order, including sending order and shipping confirmation emails.
- To respond to your questions and requests.
- To send occasional marketing emails if you've opted in — you can unsubscribe from any of these at any time.
- To keep the store secure and improve how it runs, using aggregated, non-identifying analytics.
Who we share it with
We use Shopify to run our store, and it processes data on our behalf under its own privacy and security standards. Payment details are handled by our payment processor to complete your transaction. We don't sell your personal information to third parties, and we only share what's necessary to fulfill and support your order (for example, your address with our shipping carrier).
Cookies
Our store uses cookies for core functions like keeping items in your cart and for basic analytics. You can control cookies through your browser settings; disabling them may affect how the site functions.
Data retention
We keep order and account information as long as needed to fulfill orders, meet legal and tax obligations, and resolve any disputes, then remove it when it's no longer needed for those purposes.
Your rights
You can ask us what information we hold about you, request a correction, or ask us to delete it, by emailing hello.zinsett@gmail.com. We'll respond within 24 hours and handle the request from there.
Children's privacy
ZINSETT is not directed at children under 13, and we don't knowingly collect personal information from children.
Governing law
This policy is governed by the laws of the Kingdom of Saudi Arabia, where ZINSETT is registered. This doesn't remove any data-protection rights you have under the laws of your home country or state.
Changes to this policy
If we update this policy, the new version is posted here with an updated date. Continued use of the store after changes means you accept the update.
Contact
hello.zinsett@gmail.com — we reply within 24 hours, usually much faster.